The Out-of-Towners

00:36:03,476 --> 00:36:07,972 And a drugstore open. I have to get an eyelash and tape for my ankle. 371 00:36:08,147 --> 00:36:12,192 This is for the 17th. This is Thursday 18th. 372 00:36:15,780 --> 00:36:18,236 Don't say you didn't hold the room. 373 00:36:18,408 --> 00:36:20,815 We always do except when otherwise indicated. 374 00:36:20,993 --> 00:36:26,070 Your reservation indicates "hold until ten p.m." It's now five to three. 375 00:36:26,249 --> 00:36:31,409 - If you had wired or called... - I couldn't. I was circling and running. 376 00:36:31,587 --> 00:36:35,206 As I say, we hold rooms unless otherwise indicated. 377 00:36:35,383 --> 00:36:41,089 As you can see, your reservation clearly indicates "hold until ten p.m.". 378 00:36:41,264 --> 00:36:45,214 I thought I'd be here by eight p.m. I didn't know I'd fly to Boston, 379 00:36:45,393 --> 00:36:50,221 then take a cattle car to New York, and then have to walk in a hurricane! 380 00:36:50,398 --> 00:36:53,185 - Verify that to this man. - I can verify that. 381 00:36:53,359 --> 00:36:55,648 And we didn't expect this strike. 382 00:36:55,820 --> 00:37:00,281 If you'd indicated "hold until arrival" or had wired or called... 383 00:37:00,450 --> 00:37:05,610 You've already said that. Meanwhile, I'm dripping all over your lobby! 384 00:37:05,830 --> 00:37:08,286 My wife is shivering with weak ankles. 385 00:37:08,458 --> 00:37:13,084 If I don't get a room, you and your hotel are fourth on my list to be sued! 386 00:37:13,254 --> 00:37:17,334 - Can you wait here? - Where would I go during a monsoon? 387 00:37:18,551 --> 00:37:22,086 - My wife is in bad shape. Tell him. - I'm in bad shape. 388 00:37:23,931 --> 00:37:28,143 - Don't worry, they gotta give us a room. - I hope so. 389 00:37:29,771 --> 00:37:32,974 I just spoke to Mr Bruzzi, the assistant manager. 390 00:37:33,149 --> 00:37:36,518 - It's Bruzzi, huh? - He's sorry for this misunderstanding. 391 00:37:36,694 --> 00:37:40,739 - That's better. - Unfortunately, we have no free rooms. 392 00:37:42,033 --> 00:37:47,739 I see. Please put your full name and Mr Bruzzi's name on a piece of paper. 393 00:37:47,914 --> 00:37:52,706 I'll need it for the trial. This is my wife. She's a witness to all this. 394 00:37:52,877 --> 00:37:58,037 After he puts his name down here, sign it with the date and exact time. 395 00:37:58,216 --> 00:38:00,504 I may be an insignificant out-of-towner, 396 00:38:00,677 --> 00:38:04,805 but you people took up with the wrong person. 397 00:38:04,972 --> 00:38:08,970 - Is there a drugstore open? - Not until the morning. 398 00:38:09,143 --> 00:38:13,011 - I can send the boy. - Don't let him, it'll weaken the case. 399 00:38:13,189 --> 00:38:17,021 I have a stomach disorder which has been aggravated by this. 400 00:38:17,193 --> 00:38:19,766 My lawyer will get all this information, 401 00:38:19,946 --> 00:38:23,066 along with a doctor's report about my stomach and her ankle. 402 00:38:23,241 --> 00:38:26,740 We have two airline pilots in room 819. 403 00:38:26,911 --> 00:38:30,031 They check out at seven a.m., you can have that room at no charge. 404 00:38:30,206 --> 00:38:33,955 I won't be dry until eight! I wouldn't settle this for less than a million! 405 00:38:34,544 --> 00:38:37,829 - Come on. - Where? What are we going to do? 406 00:38:38,006 --> 00:38:40,082 Will you come on? 407 00:38:43,803 --> 00:38:47,717 - What are we gonna do? - Why did you say, "Let's go"? 408 00:38:47,890 --> 00:38:51,840 To prove I mean business! They can't just shove us around. 409 00:38:52,020 --> 00:38:55,056 He's right. We should have wired or called. 410 00:38:55,231 --> 00:38:58,351 How can you stand there dripping all over their lobby... 411 00:38:58,526 --> 00:39:03,105 ...with no heel, no luggage, and say it's my fault we have no room? 412 00:39:03,281 --> 00:39:09,070 It's not your fault. I'm just suggesting we sit in the lobby until seven o'clock 413 00:39:09,245 --> 00:39:11,783 and take their room. What else can we do? 414 00:39:11,956 --> 00:39:16,120 Don't panic. I got you through all right up to here. 415 00:39:16,294 --> 00:39:21,831 <i>- Mr Kellerman?</i> - Uh? 416 00:39:21,935 --> 00:39:24,752 Can I see you a moment, please? 417 00:39:25,762 --> 00:39:30,554 What did I tell you? Call their bluff and they move pretty fast. 418 00:39:34,395 --> 00:39:36,471 This is for you. 419 00:39:41,486 --> 00:39:44,155 - Yes? - This is T.I.A. In Boston. 420 00:39:44,322 --> 00:39:46,777 - Did you find my luggage? - Yes, we did. 421 00:39:46,949 --> 00:39:53,367 - You have claim checks B63 and 64? - Yeah, B63 and 64. 422 00:39:53,539 --> 00:39:55,615 Where are they? 423 00:39:57,710 --> 00:39:59,786 Would you repeat that? 424 00:40:00,505 --> 00:40:04,668 Ohi... Our bags are in Ohio. 425