The Desperate Hour

547 00:27:50,127 --> 00:27:51,170 I don't know, Bob! 548 00:27:51,253 --> 00:27:52,462 Heather, can you come get me? 549 00:27:52,546 --> 00:27:53,898 [Heather] Oh, Amy, I can't leave here now. 550 00:27:53,922 --> 00:27:55,257 Please. 551 00:27:55,340 --> 00:27:56,133 [Heather] [Have to make sure MacKenzie's okay. 552 00:27:56,216 --> 00:27:56,842 Please, I have to get there too. 553 00:27:56,925 --> 00:27:57,926 [Heather] I can't. 554 00:27:58,010 --> 00:27:59,154 Can you please ask Bob? Can you ask him? 555 00:27:59,178 --> 00:28:00,280 [Heather] I can't leave here yet. 556 00:28:00,304 --> 00:28:01,531 Why aren't they telling us anything? 557 00:28:01,555 --> 00:28:03,557 Oh god, please, Heather. I've got to get there. 558 00:28:03,640 --> 00:28:04,742 [Heather] Hold on, they're saying something. 559 00:28:04,766 --> 00:28:05,517 Hold on. 560 00:28:05,601 --> 00:28:06,852 Wait! What are they saying? 561 00:28:06,935 --> 00:28:07,477 [Heather] Just a second. I can't hear you. 562 00:28:07,561 --> 00:28:08,561 I have to go. 563 00:28:08,604 --> 00:28:10,564 No! Don't hang up! Heather! Heather! 564 00:28:10,647 --> 00:28:13,192 [Siri] Your lyft will arrive in four minutes. 565 00:28:13,275 --> 00:28:13,942 Come on. 566 00:28:14,026 --> 00:28:16,195 (Phone ringing) 567 00:28:16,278 --> 00:28:17,881 [Automated voice] Our dispatchers are experiencing 568 00:28:17,905 --> 00:28:21,658 an unusually high call volume. Please stay on the line 569 00:28:21,742 --> 00:28:24,620 to speak to our next available operator. 570 00:28:24,703 --> 00:28:26,747 Our dispatchers are experiencing - 571 00:28:26,830 --> 00:28:27,956 [Siri] Unknown number. 572 00:28:28,040 --> 00:28:29,208 Hello? Who's this? 573 00:28:29,291 --> 00:28:30,417 [Cj] Hey, it's cj. 574 00:28:30,500 --> 00:28:31,376 Hey. 575 00:28:31,460 --> 00:28:33,086 [Cj] Cj from reliable auto body. 576 00:28:33,170 --> 00:28:35,839 Can you see anything? Did you see his truck? 577 00:28:35,923 --> 00:28:38,508 [Cj] Yeah, it's there, it's there. A white Silverado. 578 00:28:41,053 --> 00:28:42,804 And you're positive it's his? 579 00:28:42,888 --> 00:28:47,142 [Cj] Yeah, yeah, 73626. I'm looking right at it right now. 580 00:28:49,978 --> 00:28:56,485 Okay, um... if you hear anything else, if you see anything - 581 00:28:56,568 --> 00:28:59,029 [cj] There's only so much I can see. 582 00:28:59,112 --> 00:29:03,575 But if you see a teenage boy with brown hair, 583 00:29:03,659 --> 00:29:06,411 he's got black sneakers with yellow laces, 584 00:29:06,495 --> 00:29:09,081 if you see him, can you please just call me back? 585 00:29:09,164 --> 00:29:10,624 [Cj] Yeah, okay. 586 00:29:10,707 --> 00:29:12,459 Okay, thank you. Thank you so much. 587 00:29:12,542 --> 00:29:14,628 [Cj] Go do what you need to do, alright? I'm here. 588 00:29:14,711 --> 00:29:18,173 Thank you, cj. Thank you. 589 00:29:18,257 --> 00:29:20,193 [Automated voice] Our dispatchers are experiencing 590 00:29:20,217 --> 00:29:24,012 an unusually high call volume. Please stay on the line 591 00:29:24,096 --> 00:29:25,222 to speak to a - 592 00:29:25,305 --> 00:29:26,449 [operator] 911, what is your emergency? 593 00:29:26,473 --> 00:29:30,727 Hello? My, my son's at the school. 594 00:29:30,811 --> 00:29:32,121 [Operator] Police are on the scene, ma'am. 595 00:29:32,145 --> 00:29:37,192 Yeah, I know, I just, I'm trying to reach dedra. 596 00:29:37,276 --> 00:29:38,777 She's a dispatcher. 597 00:29:38,860 --> 00:29:39,778 [Operator] Okay. 598 00:29:39,861 --> 00:29:42,739 She said you'd put my call through. 599 00:29:42,823 --> 00:29:44,283 [Operator] A 911 dispatcher? 600 00:29:44,366 --> 00:29:48,870 Yeah. Yeah, her name is dedra, dedra Wilkins. 601 00:29:48,954 --> 00:29:51,415 She said she'd put, you'd put me through. 602 00:29:51,498 --> 00:29:53,250 [Operator] Okay, ma'am, let me... 603 00:29:53,333 --> 00:29:54,769 Okay, ma'am, I'm putting you through. 604 00:29:54,793 --> 00:29:55,793 Thank you. 605 00:29:57,754 --> 00:29:59,339 (Beeping) 606 00:29:59,423 --> 00:30:01,025 [Dedra] This is dedra wilkinson, Mrs. Carr. 607 00:30:01,049 --> 00:30:01,591 Are you there? 608 00:30:01,675 --> 00:30:04,636 Hi, it's, it's me. 609 00:30:04,720 --> 00:30:05,947 [Dedra] Did your son contact you? 610 00:30:05,971 --> 00:30:06,972 Have you heard from him? 611 00:30:07,055 --> 00:30:08,724 He's there. He's there at the school. 612 00:30:08,807 --> 00:30:10,309 [Dedra] You spoke to your son? 613 00:30:10,392 --> 00:30:14,813 No, but... his truck's there. 614 00:30:14,896 --> 00:30:16,356 [Dedra] His truck is at the school. 615 00:30:16,440 --> 00:30:18,317 Did you make it to the community centre? 616 00:30:18,400 --> 00:30:21,570 I'm trying to get there. I'm just... 617 00:30:21,653 --> 00:30:24,364 [Dedra] Are you feeling okay? 618 00:30:24,448 --> 00:30:26,450 Keep talking to me, Mrs. Carr. 619 00:30:26,533 --> 00:30:28,327 I just feel dizzy. 620 00:30:28,410 --> 00:30:30,245