American Factory

530 00:34:52,215 --> 00:34:54,884 You have the Chinese, who want numbers on this side. 531 00:34:55,426 --> 00:34:59,972 You have Quality, who wants customer satisfaction on this side. 532 00:35:00,306 --> 00:35:01,516 And we're in the middle. 533 00:35:04,018 --> 00:35:06,145 Today was a shitshow, totally a shitshow. 534 00:35:06,562 --> 00:35:09,774 Any little microscopic chip can cause a breakage. 535 00:35:09,857 --> 00:35:12,693 As soon as it hits the press, it begins to cool. 536 00:35:13,111 --> 00:35:14,654 - If there's a... - [glass shattering] 537 00:35:17,073 --> 00:35:18,282 [man] Got it? 538 00:35:40,054 --> 00:35:41,694 [man] Four hundred-and-something degrees. 539 00:35:42,431 --> 00:35:44,517 And they're six feet away from it? 540 00:35:45,101 --> 00:35:46,602 We need to find some solutions, 541 00:35:46,686 --> 00:35:49,605 whether it's them stepping into a colder room 542 00:35:49,689 --> 00:35:51,399 as soon as they leave there... 543 00:35:52,525 --> 00:35:54,277 We've gotta get them some relief. 544 00:36:05,830 --> 00:36:07,748 How much time do you spend in there? 545 00:36:07,832 --> 00:36:09,000 About ten minutes or so. 546 00:36:09,083 --> 00:36:11,460 - Ten minutes an hour, a day, a...? - Uh... 547 00:36:12,378 --> 00:36:13,588 Sometimes every hour. 548 00:36:13,671 --> 00:36:16,841 So every hour? So you go in there, it's about 200 degrees, 549 00:36:17,175 --> 00:36:19,495 and you clean up in there for about two hours... All right. 550 00:36:31,606 --> 00:36:32,773 [Bobby] <i>The conditions...</i> 551 00:36:33,274 --> 00:36:35,526 <i>are not favorable.</i> 552 00:36:37,695 --> 00:36:40,448 <i>Doing the same thing over and over again.</i> 553 00:36:42,074 --> 00:36:43,701 <i>That wears on you.</i> 554 00:36:47,914 --> 00:36:49,624 <i>Body, mind...</i> 555 00:36:53,753 --> 00:36:55,046 <i>You're so... It's...</i> 556 00:36:55,630 --> 00:36:56,797 <i>Sometimes you think...</i> 557 00:36:58,758 --> 00:37:00,676 <i>"Why am I doing this?"</i> 558 00:37:05,223 --> 00:37:09,477 <i>You think about whether you have the stamina</i> 559 00:37:10,186 --> 00:37:13,439 <i>and the will to do this type of job.</i> 560 00:37:20,321 --> 00:37:22,049 [Cao in Chinese] Anything they're not happy about? 561 00:37:22,073 --> 00:37:23,592 [Jimmy in Chinese] It gets really hot in here. 562 00:37:23,616 --> 00:37:26,035 Our American colleagues are very afraid of heat. 563 00:37:27,245 --> 00:37:29,747 We try to give them the environment they want, 564 00:37:30,206 --> 00:37:32,750 as long as it's within a reasonable budget. 565 00:37:34,710 --> 00:37:38,589 The spaces between the production lines are pretty narrow. 566 00:37:40,383 --> 00:37:42,510 The Occupational Safety & Health Administration (OSHA) 567 00:37:42,593 --> 00:37:43,928 thinks it's too dense. 568 00:37:44,470 --> 00:37:47,056 "A tall tree catches the wind." 569 00:37:47,139 --> 00:37:48,975 Yes, it's a huge tree. 570 00:37:52,728 --> 00:37:55,064 [people murmuring] 571 00:37:55,940 --> 00:37:57,817 [man in Chinese] Let's welcome Chairman! 572 00:38:03,990 --> 00:38:05,324 [in Chinese] Dear staff, 573 00:38:06,075 --> 00:38:07,075 good morning. 574 00:38:08,786 --> 00:38:11,664 We haven't reached our goals. 575 00:38:13,708 --> 00:38:15,918 This is a very tough challenge for us. 576 00:38:19,380 --> 00:38:20,715 We are all Chinese. 577 00:38:21,757 --> 00:38:24,385 We were born 578 00:38:24,760 --> 00:38:29,557 of Chinese mothers. 579 00:38:33,144 --> 00:38:38,232 No matter where you die or are buried, you will always be Chinese. 580 00:38:39,775 --> 00:38:41,861 The motherland is like a mother. 581 00:38:41,944 --> 00:38:43,321 This is eternal. 582 00:38:44,488 --> 00:38:47,325 Today, Chinese come to the US to operate factories. 583 00:38:48,951 --> 00:38:53,497 The most important thing is not how much money we earn, 584 00:38:54,081 --> 00:38:57,960 but how this will change Americans' views of the Chinese 585 00:38:58,586 --> 00:39:00,087 and towards China. 586 00:39:02,882 --> 00:39:08,304 Every Chinese person should do things for our country and our people. 587 00:39:12,058 --> 00:39:14,060 It's down to every one of you here. 588 00:39:24,487 --> 00:39:27,531 [Cao] <i>American workers are not efficient, and output is low.</i> 589 00:39:28,949 --> 00:39:29,950 <i>I can't manage them.</i> 590 00:39:33,412 --> 00:39:36,832 <i>When we try to manage them, they threaten to get help from the union.</i> 591 00:39:56,060 --> 00:39:58,979 <i>How can we make Americans understand</i> 592 00:39:59,563 --> 00:40:02,316 <i>that the Chinese can open factories in America?</i> 593 00:40:04,610 --> 00:40:06,529 <i>This is a big problem.</i> 594 00:40:36,559 --> 00:40:37,977 [horn honking] 595 00:40:46,444 --> 00:40:49,738 [woman over PA sp